Experience Africa's Best: Pembury Tours Voted No.1 by Independent Client Reviews
Pembury Tours has always been enormously proud of our 100% 5-star review record. Now we have been voted THE No.1 African Specialist tour company by independent client reviews – and we couldn’t be prouder!
Verified Anya at Pembury was fantastic!! We had a fantastic trip working with our tour agent Anya Jarvis at Pembury Tours this June! Our two week trip was a wonderful mix of experiences in Capetown, the Cape Peninsula, Sabi Sands, Victoria Falls, Chobe National Park in Botswana and Johannesburg. Anya planned a very well organized, smooth and safe trip for us and set us up with fantastic guides. She was very available to us for any questions or concerns. I highly recommend Anya. We can't wait to plan a return trip to Africa with her help!Verified Highly recommend Pembury tours We booked a 7 day trip to Namibia through Pembury tours. Unfortunately our flight from Atlanta was cancelled by delta (would not recommend) and we could not be rebooked for 3 days. Tammy from Pembury tours, along with the tour provider, managed to reschedule the entire tour to 3 days later. We are so grateful that the Tammy and the tour company were so accommodating and understanding of the situation we found ourselves in. Tammy was very reassuring at all times and it was a relief knowing we had somebody able to deal with rearranging the tour while we were in a very stressful situation. Would definitely recommend Pembury tours for your Southern and Eastern Africa travel needs. It was really great having an agent to help out when things didn’t go to plan.Verified Fantastic Botswana safari adventures and lovely excursion to Victoria Falls sandwiched between time in Cape Town. I cannot say enough good things about our Pembury Tours safari vacation to Cape Town, Botswana and Victoria Falls. I was a little nervous about all the air and ground transfers as we moved from place to place, but the people and services set up to greet us at every step of the trip were flawless. There was someone helping us with transportation and through the lines at airports and visa entry points which made everything easy and comfortable. Our Pembury Tours travel agent, Kerry Ririe, was always available via phone or WhatsApp, and that connectivity was reassuring throughout our trip. I loved our three nights at Camp Xakanaxa. It was beautifully situated in the Okavango Delta with large decks overhanging the water where we enjoyed cocktails and wine around a fire every night. The sunsets and sunrises were so gorgeous there. The camp was meticulously kept up, our tent well-tended to and housekeeping stellar. The food was delicious. They set up a dinner one evening in the courtyard with tablecloths and lanterns. It looked magical and truly felt like an outdoor safari dinner. They also provided wonderful boat rides on the water to view the hippos and birds. The Xakanxa safari guides were wonderful at the camp, joining us for meals and making sure we were informed every step of the way. Our guide was Ketz - he was super. We saw lots of animals, including a pride of 8 female lions devour a large Cape Buffalo while it was still alive. What a NatGeo moment!! Chobe Game Lodge was beautiful and very modern. Our rooms had flower petals spread over our beds when we arrived -- nice touch! We were kept very busy there with safari outings in the morning and late afternoon and a boat ride on the Chobe River right after lunch. Our guide was Irene, and we saw hundreds of elephants, lots of lions (and their cubs), giraffes, baboons, crocodiles, zebras, cape buffalo and of course the ubiquitous impalas. They also set up tables all around the grounds one evening so you had your own intimate table by yourself. The table area was lit with lanterns and service was great. Both Camp Xakanaxa and the Chobe Game Lodge were full-service arrangements, meaning all meals were included as was an open bar. Our safari outings on land and water were always supplemented by water, sodas or other refreshments. If it was a cool morning we were provided blankets to keep us warm. The jeeps and boats were always clean and comfortable, and operators focused on traveler comfort and safety while seeking the best wild animal viewing opportunities. Victoria Falls was mesmerizing. The water level was pretty high and we had a great guide named Lucky leading our tour. The Hotel Ilala was very nice and situated very near the Falls. The lodging at Ilala included a magnificent breakfast. All the staff we engaged with were extremely courteous and helpful. We used Uber to get around Cape Town and that proved to be very easy. Pembury Tours arranged our tickets to visit Table Mountain. We got up to the top in the morning and were able to enjoy the stunning views of Cape Town. We stayed in The Commodore Hotel down near the waterfront and enjoyed exploring the shops, bars and the aquarium. The Commodore breakfast was superb, and we sampled evening dinners at nice restaurants (Villa 47 and Codfathers) in the local area. The foundation of our highly successful safari vacation was Kerry Ririe! Beginning months before our Pembury Tours down payment and contract signing, Kerry was helpful with email exchanges addressing questions and concerns we had. She volunteered advice and counsel as we tailored our safari itinerary, and once in country she kept in touch periodically to ensure all was going to plan. When our departing international flight was suddenly canceled and slipped 24 hours, she quickly arranged for an airport pickup and hotel rooms for the three of us. She ensured our daughter was surprised with a birthday cake and champagne at Chobe Game Lodge -- how considerate! Kerry was fantastic and made the trip so enjoyable for us in every respect. I highly recommend her and would definitely use her Pembury Tours services again.Verified Cape Town, Kruger Safari, Victoria Falls & Chobe Safari This was our best and memorable vacation. Everything was planned for us and all went well without hitches. All we needed to do was show-up and have fun. We had a customized tour which included Cape Town, Simbavati Lodge near Kruger Park, Victoria Falls and a safari lodge in Chobe Park Botswana. Kerry Ririe, our tour consultant planned it all and she did an amazing job. I was impressed with what we were able to see and do within our budget. We gave her the time, what we wanted to do, and she planned it all except for the international flights.Verified Our Trip of a Lifetime to Africa We recently returned from a safari adventure in Zimbabwe and Botswana followed by a few days in Cape Town South Africa. This fantastic trip was planned by Kerry Ririe at Pembury Tours. Kerry did an outstanding job putting together a trip for me and my husband and another couple which met all the criteria we provided her (countries, accommodation standards, activities and budget) Our trip was truly seamless, which alleviated a lot of stress moving around countries which were new to us. We are very avid travelers and this was our trip of a lifetime. We arrived in Cape Town from the USA and stayed one night at the Commodore Hotel, Victoria and Alfred Harbor Front. This was a very convenient area. The hotel was perfect for us. The next morning we were transferred to the airport by our outstanding driver/tour guide Noel who would tour us around Cape Town and Cape Point at the conclusion of our holiday. We flew to Zimbabwe and again were greeted at the airport and taken to Ilala Lodge. The Lodge was beautiful and located so close to Victoria Falls we could see the mist from the terrace. The rooms were beautiful. We had a lovely dinner cruise on the Mighty Zambezi River and spotted our first hippos and elephants. The food was delicious and the sunset and full moon on the river made for a magical experience. We returned to the lodge to see a trio of hippos eating the pristine lawn from our balcony. The next morning the lawn was completely restored. That morning we awoke to a gorgeous pink sky and lovely breakfast on the terrace. After breakfast our guide, Ntogozo picked us up for a walking tour of Victoria Falls, guiding us to all the viewpoints and explaining the various fauna along the way. We had a great lunch at Lookout Cafe in the afternoon. During our free time in Victoria Falls we booked a spectacular helicopter tour over the falls with Chikopokopo and a Black Rhino Safari at Stanley & Livingstone Preserve. Our guide spotted 3 endangered rhinos for us to see. The bush dinner under the Milky Way was amazing. The next day we were driven to Chobe Botswana. My husband and I agreed that Ngoma Safari Lodge was our favorite accommodation in Botswana, but all of them were great, immaculate, and with high standards. We felt very safe and well cared for at all the places. We were welcomed to Ngoma by the lovely staff of Neo, Ishmael, Sam, Samson and others singing to us. They had cool towels and cold beverages. When we entered we all gasped at the beauty of the place and the spectacular view. Our “huts” were extremely comfortable with every amenity we needed provided. We had a private plunge pool which some elephants used as a watering hole. It was incredible! The food, service and ambiance at Ngoma Safari Lodge were fabulous. Our safari guide Sam set a high standard with his vast knowledge and expertise. On our first afternoon drive we saw a leopard, huge herds of elephants, and a magical sunset over the Chobe River looking towards Namibia. The next day Sam took us on a private river safari on the Chobe. The abundance of hippos, crocodiles and assorted wetland birds was stunning. Afterwords we did another safari drive and saw a pride of lions. By day two of our trip we had viewed the Big 5! Additionally we saw a stampede of approximately 300 Cape Buffalo, vast quantities or dazzles of zebras, impalas, baboons, warthogs and journeys of giraffes. The amount of elephants we saw was staggering. Our final day at Ngoma Safari Lodge we asked to visit the village of Mabale. We saw the school and met some of the children. We also shopped from local women selling beautiful woven crafts. We enjoyed interacting with the local villagers. Our next adventure was in Savuti at Ghoha Hills. The terrain is hilly and the foliage with colorful leaves was very scenic. We saw a huge pride of lions with 3 mature males, wildebeests and the highly endangered Cape Wild Dogs. Ghoha Hills is a luxury eco camp. The staff were warm and welcoming. Edwin the manager was a pleasure to visit with and he spoke to us about life in Savuti. We loved how the staff sang and invited us to dance while we sat around the boma (fire). Our last stay in Botswana was at Amber River Lodge in the Okavango Delta. We reached the delta via lite aircraft and helicopter, which were seamless transfers. Amber River Lodge put us the closest to the animals. We were in a private concession with elephants 15-20 feet from our tent deck. We enjoyed sitting out on the deck or laying in our hammock and watching the animals. Our safari guide Moss did a wonderful job spotting animals. The staff could not have been nicer. The camp manager Aretha, our safari guide Moss, our waiter Ollie and the rest of the staff were so gracious. They even surprised us with a bush lunch and celebration cakes. We took a Mokoro canoe safari in the delta which was amazing. During our bush lunch a pride of 6 lions arrived a few hundred yards away. While we were busy enjoying lunch the guides were always on the lookout for our safety. They calmly told us to get into the jeeps and we drove closer to view the pride. The sunrises in the Okavango Delta were so vivid with the clouds forming striations in front of the sun. I will never forget the beauty. We returned to Cape Town for our last portion of the trip. We again stayed at the harbor front at Commodore. The breakfast was excellent and service was great. Our city guide Noel took us to see historic landmarks the first day and the beautiful Cape Point and other coastal viewpoints the second day. We were sad to leave the south of Africa. The people, animals, accommodations and beauty were outstanding. If you plan to visit Africa we highly recommend Kerry Ririe and Pembury Tours. We could not have done this trip without the expertise and knowledge Pembury offers.Verified Incredible trip and remarkable experience working with Melanie! We had an incredible experience with Melanie from Pembury tours who organized a trip to South Africa, Zimbabwe and Botswana for us. Melanie went above and beyond before, during, and after our trip and she always was extremely responsive, helpful, competent, and attentive. The response time to any question was pretty much immediate and there was no question Melanie was not able to address. Organization and the whole process was exceptional. We haven’t encountered even one single issue or delay with any transfers, hotels, flights, etc. during our 12 days tour. Melanie also remained in touch every step of the way and was welcoming any feedback we had. Before the trip we felt a bit nervous since it was our first time in Africa. However, everything within the tour worked as a clock when we arrived and we felt completely taken care of and relaxed for the whole trip. We were confident that all the arrangements were made and everything was going as planned because Melanie was on top of it. We feel extremely lucky that we did a tour with Melanie and honestly could not ask for any more support and attention than we received. I wholeheartedly recommend Melanie and Pembury Tours and I personally will never go back to Africa through any other tour provider but Pembury. I have been already talking with Melanie about my next trip to Africa and I can't be more excited as I know I am in the best hands and it will be absolutely fantastic.Verified Amazing adventure in Botswana Melanie of Pembury Tours organized an incredible 2 week trip to Victoria Falls and Botswana for my husband and I. Melanie was extremely responsive to emails in the planning process and came up with different options for us to choose, to suit our budget and interests. The support before and during our trip was much appreciated. We stayed at Pioneer Lodge in Victoria Falls, which we loved, and highly recommend the sunset dinner cruise on the Zambezi as well as a tour of the Falls and walking with the rhinos on the Zambian side. In Botswana we visited 3 different camps, which provided lots of variety. Lebala camp focused on tracking predators and we were lucky enough to see lions, cheetahs, leopard and wild dogs. At Amber river camp we enjoyed a mokoro safari and saw large herds of elephants, wildebeest, zebra and hippos. Finally San camp in the Makgadikgadi salt pans was an amazing contrast to the other areas we visited and the dinner and night sleeping under the stars in the salt pan was the highlight of our trip! All the camp transfers worked seamlessly and we were always met by company representatives to show us the way. I thoroughly recommend Melanie and the team at Pembury Tours to organize your next African adventure!Verified 11 days of memories of the Cape Point 1: Contact Anya Jarvis! We had a wonderful time and this was made possible through your hard work and dedication to organise the trip for us. Everything went like clockwork… we did not once have to wait anywhere for pick-up, tour-guides check ins etc. The hotels were all super comfortable and we enjoyed the food and service too. We definitely recommend your services and your company any time without hesitation, and if we travel again to Africa you will be the first we call. Dominique the guide we had in Cape town deserves special praise. He is very knowledgeable and made our time in Cape Town very enjoyable. Usman, our tracker at River Lodge, Kariega, was proactive in every way, and made certain every track and clue was followed up for a sighting! Nikita at Kitchaka, was in a class of her own. Her expertise in the field of wildlife was second to none. Thank you for making it memorable! Point 2: Please revert to Point 1 !Verified Exceptional! Highly recommend! We just got back from magnificent trip to South Africa, Zimbabwe & Zambia! Melanie put together an amazing itinerary for us that catered to our group's varied ages & interests. She paid attention to every detail, which made our travels light, easy & fun! She is competent, attentive, experienced & remained available to us for the duration of our travels. I highly recommend Melanie & Pembury Tours! Thank you, Melanie for the adventure of a lifetime! We are forever grateful for the magical & majestic experiences, adventures, fun, & memories!!!!Verified 5 stars not enough! Cannot say enough great things about Kerry and our entire experience with Pembury Tours. We did a 16 day Capetown/Sabi Sands/Vic Falls and Chobe tour and it was fantastic! Every detail was seamless, and communication and information was 100% accessible. Do not hesitate to use this company-they made a deam for our family come true!Load more
Trustindex verifies that the original source of the review is Google. 5 stars Our recent trip to Southern Africa and Victoria Falls planned by Gail at Pembury Tours was absolutely incredible! From start to finish, Gail did not fail to impress and went above and beyond to create a perfect itinerary tailored to our interests. The 12-day journey took us from Cape Town to Sabi Sand Game Reserve to Victoria Falls, with every detail meticulously arranged. Gail's expertise shone through in the seamless logistics, top-notch accommodations, and unforgettable experiences she put together for us. Highlights included a Cape Peninsula tour, safaris in Sabi Sands Private Game Reserve, accomodations at Ulusaba Rock Lodge, golfing at Skuzuka, a helicopter flight over Victoria Falls, and so much more! At each stop, the transfers, tours and activities Gail arranged exceeded our expectations. If you're planning a trip to Africa (or even just thinking about it), look no further than Pembury Tours and ask for Gail. Her passion for the region, attention to detail, and commitment to creating an extraordinary travel experience are unmatched. Thanks to Gail and Pembury, we had the adventure of a lifetime!Trustindex verifies that the original source of the review is Google. I just finished a great 2 week trip including stops at Cape Town, Franschhoek, Sabi Sands, Victoria Falls, and Johannesburg with my wife and 14 year old daughter. Tammy at Pembury tours was amazing every step of the way. She helped tailor the trip itinerary to exactly what we wanted and found great lodging options for our family. Every detail was considered including great tours, the perfect flights within Africa, and easy transfers. Tammy was also very responsive to a few last minute requests we had while we were in Africa. I would highly recommend Tammy and Pembury tours.Trustindex verifies that the original source of the review is Google. We spent 3 weeks traveling around Southern Africa with Pembury Tours and it was simply fantastic. The accommodation, food, transportation and guides were all excellent.Trustindex verifies that the original source of the review is Google. We had an incredible experience with Melanie from Pembury tours who organized a trip to South Africa, Zimbabwe and Botswana for us. Melanie went above and beyond before, during, and after our trip and she always was extremely responsive, helpful, competent, and attentive. The response time to any question was pretty much immediate and there was no question Melanie was not able to address. Organization and the whole process was exceptional. We haven’t encountered even one single issue or delay with any transfers, hotels, flights, etc. during our 12 days tour. Melanie also remained in touch every step of the way and was welcoming any feedback we had. Before the trip we felt a bit nervous since it was our first time in Africa. However, everything within the tour worked as a clock when we arrived and we felt completely taken care of and relaxed for the whole trip. We were confident that all the arrangements were made and everything was going as planned because Melanie was on top of it. We feel extremely lucky that we did a tour with Melanie and honestly could not ask for any more support and attention than we received. I wholeheartedly recommend Melanie and Pembury Tours and I personally will never go back to Africa through any other tour provider but Pembury. I have been already talking with Melanie about my next trip to Africa and I can't be more excited as I know I am in the best hands and it will be absolutely fantastic.Trustindex verifies that the original source of the review is Google. Melanie organized an incredible 2 week trip to Victoria Falls and Botswana for my husband and I. Melanie was extremely responsive to emails, listened to our feedback and came up with different options for us to choose from to suit our interests and budget. The support before and during our trip was phenomenal. We really appreciated all the pre-trip travel information on visas, health, tipping and packing lists. We flew into 3 different camps in Botswana and we were not certain how the logistics would work out, but every transfer worked seamlessly and we were always met by a company representative to guide the way. The accommodation, food, guiding and wildlife sightings were all top notch. I wouldn’t hesitate to recommend Melanie and Pembury travel for any African adventure!Trustindex verifies that the original source of the review is Google. We just got back from magnificent trip to South Africa, Zimbabwe & Zambia! Melanie put together an amazing itinerary for us that catered to our group's varied ages & interests. She paid attention to every detail, which made our travels light, easy & fun! She is competent, attentive, experienced & remained available to us for the duration of our travels. I highly recommend Melanie & Pembury Tours! Thank you, Melanie for the adventure of a lifetime! We are forever grateful for the magical & majestic experiences, adventures, fun, & memories!!!!Trustindex verifies that the original source of the review is Google. Cannot say enough great things about Kerry and our entire experience with Pembury Tours. We did a 16 day Capetown/Sabi Sands/Vic Falls and Chobe tour and it was fantastic! Every detail was seamless, and communication and information was 100% accessible. Do not hesitate to use this company-they made a dream for our family come true!Trustindex verifies that the original source of the review is Google. We had a wonderful holiday in Botswana, Zambia and South Africa with everything organised by Tammy from Pembury Tours. All accommodation (including safaris), internal flights and transport between airports and accommodation was arranged. We live in Australia so communication with Tammy was via email. She was great to deal with, always answering emails immediately and tweaking the itinerary to suit our wishes. I highly recommend Tammy and Pembury Tours for any travel needs in Africa.Trustindex verifies that the original source of the review is Google. We had an incredible honeymoon safari organized by Melanie at Pembury tours. Everything was smooth, organized, and all contacts were very friendly. We loved how different options were presented to us in the planning stages, and all details were put together immaculately. We did not have to worry about anything on our safari from start to finish, and loved every moment. Melanie was extremely responsive and easy to communicate with at anytime.Load more
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To convince you to work with Pembury Tours, please use the tabs above to have a look at our independent client reviews below on Google, SafariBookings.com and TripAdvisor.
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