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Melanie Macphail

+27 87 353 7868
[email protected]

I first started with Pembury Tours as a Personal Assistant to the MD on a mornings-only basis way back in November 2004. This very quickly turned into a full time position and I gained extensive behind the scenes knowledge supporting the tour consultants in the office.

I took a short break in 2014, but realised that Pembury was so close to my heart and jumped at the chance of becoming a consultant in 2016. Until very recently I was based in the UK experiencing a little of the northern hemisphere way of life.

I simply love organising! Researching destinations, preparing itineraries, and taking care of clients’ arrangements are just some of the key aspects of my work. It’s also about getting to know my clients from the word ‘go’, to ensure that we create a holiday to meet their expectations.

Although I have a strong administrative background, I also studied tour guiding and this has given me a good understanding of local history and the sights. This has been really helpful when preparing tours for clients and I’m especially pleased to hear back from my clients after a tour with the highlights of their experiences.

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    Contact Information

    +27 41 581 2581
    [email protected]