Pembury Tours provided excellent service, value for money and a fabulous holiday. We were recommended to Pembury Tours when we contacted Lalibela Game Reserve asking about a safari and planning a trip to South Africa. I looked at their website and reviews on Tripadvisor which were all positive. I e-mailed Pembury Tours and was contacted by Tammy Harding. What impressed us was the prompt response, the attention to detail and a real desire to get things exactly how we wanted. Paying money these days over the internet is always a worry. However, the systems Pembury Tours have in place worked well and were reassuring. All the accommodation was excellent. We had an unbelievable time at Lalibela, the staff were amazing, the food excellent and of course the animals and safari drives 1st class. Having Tammy at the end of a phone was reassuring just in case we had an issue. But the trip ran like clock work and every need taken care of. Well done Tammy and everyone for making our holiday a trip to remember.